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TLDR: some communities are built around corporate overlords and there's a Community Manager person who tries to get them to be useful for the corporate overlords while still being generally happy. This is, like, soooo un-grass-roots and inauthentic it hurts! Somebody dial the waah-mbulance.


His expectations for what a community and community manager should be are certainly set extraordinarily high:

> "In summary: a 'community manager' is really an 'audience handler' .... and frankly I've run out of patience for the deception."

I've never been under the delusion that community managers from WoW to Microsoft are there primarily to keep everything from spinning out of control.




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