> But warmth. Empathy. The ability to sit with someone in their confusion and make them feel understood. The ability to crack a joke at exactly the right moment and remind someone that they're not alone. The capacity to be fully present with another person, to see them not as a role they're playing but as a whole human being… that cannot be automated away and hopefully never will.

To me, that describes for me a human capability that is often overlooked but is in fact at our core. All the rest is almost futile in comparison.