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Similarly when layoffs hit and morale gets low, guess what caliber of employee is going to jump ship and which is going to stay?


Everyone knows morale is a dump stat... if you don't track consequences.


Well, you can't measure it, so it can't matter.


Interesting to think about how often I'm fighting both sides of that coin.


With time, I've come to think the trouble is--as usual--there's no singular right answer, only trade-offs

Sabermetrics (Moneyball) captivated us with the idea that "gut feelings" and "stories" were inferior to raw hard data, but that same notion could also accurately be called "the McNamara fallacy"




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