> I've heard a lot about how beneficial it will be for large organizationally backed software products
It's a generic interface to anything, which allows people to communicate in their own way, and the LLM is pretty good at figuring it out. For non-technical people or customers who don't fully understand the product, it's going to be very helpful. RIP outsourced call centers, we won't miss you.
Manual search and navigation might be on the chopping block soon. Knowing how to navigate big software is often a bespoke skill. Now you can just talk to the computer and tell it what you're trying to do. Al down in the shoe dept doesn't have to figure out how to right click or what a context menu is. It's a fundamental UI change.
It's a generic interface to anything, which allows people to communicate in their own way, and the LLM is pretty good at figuring it out. For non-technical people or customers who don't fully understand the product, it's going to be very helpful. RIP outsourced call centers, we won't miss you.
Manual search and navigation might be on the chopping block soon. Knowing how to navigate big software is often a bespoke skill. Now you can just talk to the computer and tell it what you're trying to do. Al down in the shoe dept doesn't have to figure out how to right click or what a context menu is. It's a fundamental UI change.