> do not seem to be real world business cases

The first one is a real world product that lives in production that is user facing for a paid product.

The second video goes in depth about how a AI assistant was built for a real estate CRM company, also a paid product.

I don’t understand the assertion that it’s not “real world” or not “business”

Here are additional articles about these

https://help.rechat.com/guides/lucy

https://www.prnewswire.com/news-releases/honeycomb-launches-...