Makes sense. Google goes to incredible lengths to avoid having one person do a job well, when a microservices-based machine-learning hyperscale blockamothing can do it incredibly poorly.

I get it's a canned message, but surely part of that external triage would be "is there enough info here that we could reasonably just assign this to an intern to try out before needing to even ask for a crash dump [and insert corresponding "we're looking into it" message]." Unless it's a purposeful barrier to entry, which I also cynically understand.