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>There are tons of game stores, and EVERY SINGLE ONE OF THEM provide a refund policy. Why would you whine about your game ? Just. Get. A. Refund.

If you start the game, even for a second, Sony will refuse a refund on a digital download. CPDR would not allow footage of the game on PS4 to be shared, and called rumours of poor performance "fake rumours". If you boot the game up and within minutes find it an unplayable mess, there was no remediation. (Of course, now Sony has offered blanket refunds for the game; I'm just providing context for the outrage over the anti-consumer behaviour.)



Well, in some countries we have laws. In France there is a one week cancellation right. Companies are obligated to refund if asked within that week.


Not Sony

https://www.playstation.com/fr-fr/support/store/ps-store-ref...

> Après avoir acheté ce type de contenu sur le PlayStation Store, vous avez 14 jours à partir de la date d'achat pour demander un remboursement. Si vous avez commencé le téléchargement ou la diffusion du contenu acheté, vous ne pourrez pas bénéficier d'un remboursement, à moins que le contenu soit défectueux.

> After purchasing [games] from PlayStation Store, you have 14 days from the date of purchase to request a refund. If you have started downloading or streaming the purchased content, you will not be eligible for a refund unless the content is defective.


And there is certainly a checkbox "I have read and agree to the terms [...]" that I would not select unless I'm 100% sure that I will keep the game.

How can you be so sure you will keep an unreleased game that you would agree to give up a basic right?




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