Part of it is they want to know that the AI isn't discriminating in illegal ways (eg using race as a feature).
I also worked with the data science guys at a telecom in a past startup and they were so used to using white-box models that the thought of not having a decision tree or other means of explaining how the results came about scared them, just because they weren't used to it and they could check it for correctness etc. Not having that was scary to them.
I also worked with the data science guys at a telecom in a past startup and they were so used to using white-box models that the thought of not having a decision tree or other means of explaining how the results came about scared them, just because they weren't used to it and they could check it for correctness etc. Not having that was scary to them.