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I was intrigued by this:

Part of what makes us human are the kinks. They’re the mutations, the outliers, the flaws that create art or the new invention, right? We have to assume that if a system is perfect, then it’s static. And part of what makes us who we are, and part of what makes us alive, is that we’re dynamic and we’re surprised.

And then he goes on: One of the challenges that we’ll have to think about is, where and when is it appropriate for us to have things work exactly the way they’re supposed to, without surprises?

One might argue that in software development things never work exactly the way they're supposed to.



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