It is and should be an indictment of the employee personally only in the sense that the employee's tone and manner likely conveyed to OP that she thinks of him as a pothole or a buzzing fly: something you have to deal with, rather than someone who needs to be helped.
Not that she has any power to help him really. I would guess OP is more upset by the dehumanization in her tone, rather than the dehumanization of the system she works within.
I don't know if this is the case for this story, but some people who have pre-existing chips on their shoulder tend to interpret other people's lack of cooperation as "rudeness" or "annoyance." When someone doesn't bend over backwards to help them, that person ends up being described as "rude" when the story gets told.
People are judging OP and/or judging Karen. A lot is being lost in translation.
When you get a certain drone with a certain way of speaking down to you ("this is the system obviously, you faceless person who is just as dumb as all the other faceless people"), then it's infuriating and I can see why OP went to bureaucratic war.
At the same time, give the drone a break. She's doing what she's been trained to do, in the framework she's permitted to operate in, and she's got bigger problems than you.
When I was younger, I went to similar bureaucratic wars to prove a point... to whom? What for?
I hate this. Yes: I want to talk to you. No: I don't want it to interrupt me and I don't want to miss the chance to talk to you either. So it's lose-lose for me.
I am yet to hear about painting factories or teams of painters creating complex paintings. It's a great hobby, just like coding will soon be. There are a few fantastic painters, and there will be a few fantastic software engineers, I guess.
Problem is LLMs still produce very often code that disappoints. This ereases trust in it for me and makes me always regret the decision to try it yet again. In order to cope with that I try to read and understand the code to verify. But then there is no "scaling of value produced" because its not really faster than doing it all by myself - is this a me problem ? LLMs are no doubt great for searching, generating ideas etc. but programming...?
I think there's some third baseline standard, which most humans and some AI can meet to be considered "intelligent". A lot of humans are essentially p-zombies, so they wouldn't meet the standard either. Possibly all humans. Possibly me too.
Every year snapshot feels like a 3-sentence Wikipedia article and a picture and wav file. Just sparse and as another commenter put it "soulless". Basically Encarta without the heart, and less info.
> For a long time, I was a satisfied Namecheap customer.
Other than them suddenly and arbitrarily deleting your account on a week's notice if you chose to have been born in the wrong country, they're great.
Arbitrarily because you can always email them and explain why you chose to be born in the wrong country and how you're actually one of the good ones.
But you don't understand: most of their employees are from a country that the wrong country is currently in conflict with, so they can't stand idly by while you sit there with your birth certificate hanging over you.
Not that she has any power to help him really. I would guess OP is more upset by the dehumanization in her tone, rather than the dehumanization of the system she works within.
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